Terms & Conditions

By accessing or using the Dhyana Furniture & More website (dhyanaindia.com), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.

These terms apply to all visitors, customers, and users of our website, showrooms, and services.

You agree to use this website only for lawful purposes. Prohibited activities include:

• Copying, reproducing, or distributing website content without permission
• Attempting to gain unauthorized access to our systems or databases
• Using automated tools (bots, scrapers) to access or download content
• Posting false, misleading, or defamatory information
• Interfering with the website's functionality or security
• Impersonating any person or entity

All furniture orders require payment as per the following structure:

• Advance Payment: 40-50% of total order value at the time of order confirmation
• Production Milestone: 30% upon 50% production completion (optional, as agreed)
• Balance Payment: 50-60% before dispatch or delivery
• Accepted Modes: Cash, UPI, Bank Transfer, Credit/Debit Cards, Cheque

Our 30-Day Delivery Promise: We aim to deliver most orders within 30 days from the date of order confirmation.

• Standard Items: 30 days from order confirmation
• Custom/Bespoke Orders: Up to 30 days based on complexity
• Delivery Areas: Pan-India delivery available
• Installation: Professional installation included for applicable products
• Delays: Unforeseen delays will be communicated promptly
• Delivery Charges: As per location and order value (may be waived for bulk orders)

All content on this website, including but not limited to images, text, logos, designs, and videos, is the property of Dhyana Furniture & More and is protected by intellectual property laws.

• Unauthorized use, reproduction, or distribution is prohibited
• Product images are for representation purposes only; actual products may vary
• Custom designs created for you remain your intellectual property post-payment
• Our brand name, logo, and tagline are registered trademarks

Dhyana Furniture & More shall not be liable for:

• Damages arising from misuse, negligence, or improper handling of products
• Losses due to delays caused by third-party logistics or unforeseen events
• Indirect, incidental, or consequential damages
• Issues arising after the warranty period expires
• Color variations due to monitor/screen differences

In the event of a dispute, we encourage resolution through the following process:

1. Contact Us First

   Reach out to our customer support team to discuss the issue

2. Mutual Discussion

   We will attempt to resolve the matter amicably within 15 days

3. Mediation (if required)

   Both parties may agree to third-party mediation

4. Jurisdiction

   Any legal disputes will be subject to the jurisdiction of Ahmedabad, Gujarat, India