Warranty & After-Sales Service

Standard Warranty Period: 1 year from date of delivery on all furniture items.

• Structure & Framework: 1-year warranty on wooden/metal framework and joints
• Upholstery & Fabric: 6 months on fabric, leatherette, and stitching (excludes normal wear and tear)
• Hardware & Fittings: 1 year on hinges, sliders, handles, and drawer mechanisms
• Modular Kitchen: 1 year on cabinets, shutters, and hardware (excludes countertops)
• Finishing: 6 months on polish, laminate, and paint finishes

• Manufacturing defects in materials and workmanship
• Structural failures due to production faults
• Hardware malfunctions (hinges, slides, handles)
• Defective joints, screws, or assembly issues
• Finish defects (peeling, cracking, bubbling)
• Upholstery stitching failures or fabric tears (non-usage related)

• Normal wear and tear from regular use
• Damage from misuse, abuse, or negligence
• Exposure to extreme heat, moisture, or sunlight
• Damage during customer relocation or shifting
• Scratches, dents, or stains from improper maintenance
• Color fading due to sunlight exposure
• Modifications or repairs by unauthorized persons
• Force majeure events (natural disasters, accidents, fire)

We stand by our craftsmanship with dedicated after-sales service:

• Free Service Visits: 2 complimentary service visits within the first year
• Annual Maintenance Contracts (AMC): Available for residential and commercial clients
• Repair Services: Affordable repair and maintenance services post-warranty
• Replacement Parts: Genuine replacement parts available for all products
• Technical Assistance: Phone and email support for minor issues
• Dedicated Support Team: Reach us at +91 94260 10223

1. Step 1: Contact Us

   Call our support team at +91 94260 10223 or email info@dhyanaindia.com

2. Step 2: Provide Details

   Share your invoice number, product details, and photos/videos of the issue

3. Step 3: Inspection

   Our technician will visit to inspect the issue (if required)

4. Step 4: Resolution

   We'll repair, replace parts, or provide a solution within 7-10 business days